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1407
milion Euros turnover in 2016
12.2
Accumulated growth 2001-2016
Cristóbal Valderas Alvarado
President of Clece
This is an anniversary. In 2017 we are twenty-five years old. Perhaps this is only a short while compared to other companies, but it has been a very intense experience for us. Through the good and not so good times, it has been a period of passion, growth, achievement and development.
02
–
People
People make the difference
71982
Workforce number
9.6
Employees from vulnerable collectives
Employees are a priority for Clece. They are our distinctive value which marks a difference. We have a great team of 71,982 employees. The company constantly develops its talent management, fosters integration, equal opportunities, and health and safety at work for its team.
Workforce evolution
59475
Women
12507
Men
Workforce evolution by work category
Operatives
Technicians
Junior technicians
Administrators
Senior technicians
Our priorities:
Talent, integration, equality and security
Workforce evolution by age
Workforce distribution by activity type
Trainning indicators:
23337
Employees trained
269841
Training hours
86
Classroom training
377
Employees from vulnerable collectives
300
Awareness raising initiatives
Going beyond company activity and its socio-economic impact on thousnds of families, Clece seeks to generate value by helping the most socially vulnerable people.
More resources, greater scope
Employability
One year on, and Clece continues to be one of the principal national employers. lt has a workforce of 71,982 employees far whom it prioritises professional developÂment, equal opportunities, commitment to integration and occupational safety at both individual and global level.
Integration
In 2016, workplace integration continued its upward trend. 377 employees from vulÂnerable collectives joined the workforce, bringing the total to 6,926, representing 9.6% of the entire workforce. There are now 350 associations, foundations, and social entities which collaborate in the inclusion network. 54 collaboration agreeÂments were signed during the year.
Awareness-raising
During 2016 Clece promoted around 300 awareness-raising initiatives, which have direclty impacted 75,000 people, amongst these employees, clients and users. To do this, Clece has used different channels and formats, such as events and conÂferences, developing awareness-raising campaigns, or various training and comÂmunication activities.
Care of people
Special assistance is required to provide the best care for the elderly and other colÂlectives. Clece incorporates the best addiÂtions to assistance and social care within its services. Principally this is through the adoption of innovative therapies and the promotion of social activities.
Key milestones throughout the year
04
–
The business in 2016
A robust business model
1407
Million Euros
2.2
Growth in turnover against 2015
Results for 2016 demonstrate the robustness of the business model. This has given 13 years of continuous growth in an economic context which has presented significant challenges. Turnover for the year has grown to 1,407 million Euros, an increase of 2.2% against 2015.
Evolution of Clece´s turnover 2006-2016
05
–
Our services
Commitment to service
25
Years in business
Clece is the benchmark company for services to citizens. Through providing multiple services, around 72,000 Clece employees in Spain, Portugal and the United Kingdom improve quality of life for 1 million people, maintaining buildings, making them more efficient, as well as caring for and protecting our surroudings, whether in respect of towns and cities or our natural heritage.
Services for people
Services for buildings
Services for towns, cities and their sorroundings
06
–
Success histories
Uniqueness, complexity, flexibility
Services for towns,
cities and their sorroundings
07
–
International presence
Exporting the business model
2322
Employees in the United Kingdom
2091
Employees in Portugal
Clece has a presence in Spain, Portugal and the United Kingdom. lnternationalisation forms one of main growth areas in the Company’s strategy, extending its activities and business and management models into target markets.
67.569 employees
9,6% employees from vulnerable collectives
2.091 employees
8% growth
2.322 employees
13 offices
08
–
Commitment to excellence
Every day working to achieve excellence
523
audits
Clece uses an advanced management model in order to achieve excellence in all its activities and the maximum client, user and employee satisfaction. The fundamental axes of this model are service quality, respect for the environment, technological innovation, food safety, and information security. Naturally, this commitment to excellence is not limited to its Spanish operation. lt also guides the company’s international operations vvhich have developed over recent years.
09
–
Structure
Organised for a tailored approach
23
companies
8
task areas
Clece integrates different companies vvithin its model. These operate in specific markets and deliver specific activities. This creates an organisation that has been strategically structured to provide a tailored service, both through Clece itself and through its various subsidiaries.
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